OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by BMW UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
99 ratings and 57 comments received in the last 90 days.
12 September 2025
You cannot fault it in anyway.
10 September 2025
I took my car in clean came out clean . it's the best garage better than ford vw etc so keep up the great work
09 September 2025
all the members of staff are very friendly and helpful. The booking in and collection have also been speeded up and simplified
09 September 2025
Hassle free service
09 September 2025
Fast and efficient, team very welcoming
02 September 2025
Navigation was corrupted from the previous weeks annual update download from BMW and this was resolved successfully. Standard service was all good. Notes of action required in the future matched with those from an independent MOT garage 2 days apart
31 August 2025
The experience was good from bmw staff
30 August 2025
Sorted issue and kept me informed on progress lovely team and great service
29 August 2025
I have dealt with Ellie and James at the Paignton branch of Ocean. I have been very impressed with how they know customers names and they are interested in how they can help. I always get friendly smile, nothing is too much trouble.
14 September 2025
Helpful and courteous